This is a collection (non-exhaustive) of the elements of Experience Design.

The hope is to illustrate the principals, methods and tactics to research a problem, find the problems worth solving and how to manage the MVP deliverable so as to create meaningful change.

The elements shown above and below are steeped in the Design Thinking, Double Diamond, Lean, Agile and Google Design Sprints methodologies.

I hope they are useful.


Set the stage

‘pre’ Phase one 
(before Monday if you are doing a weeks sprint)

Define the scope and reason for the sprint – WHY Is there a need?

The Business Proposal
The Design Hypothesis
Lean Canvas / Business Model Canvas

Unpack

Phase one
‘Monday’

Gather & Spread knowledge to work as a team –  WHO Is involved, how and what do they do?

Empathy Mapping
Customer Journey
Collective Ambition
Field Study / Work Shadow
Service Design Blueprint
Storyboard
User scenarios / Jobs to be done / User Stories

Ideate

Phase Two
‘Tuesday’

Sketch out ideas for future build – WHAT Can we do to solve this problem?

User scenarios / Jobs to be done / User Stories
How might we
Yes ‘and…’
Ideation canvases
Ideation Mixtapes

Decide

Phase Three
‘Wednesday’

Prioritise ideas – build most value to customer & easiest to build first (8020) – WHERE Can we add the most value?

Deciding on value
What are your Success Metrics?

Prototype

Phase Four
‘Thursday’

Define the scope and reason for the sprint – WHEN Would our solution solve this problem?

Hypothesis based design
Prototyping 101

Test

Phase Five
‘Friday’

Validate prototype to progress hypothesis or pivot – HOW Does our solution solve this problem?

Testing a concept
Usability testing – qualitative testing
Success Metrics